Step 14 - Conduct thorough and regular evaluations

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Establishing IMC
PHASE 1: Initiating cooperation
PHASE 2: Establishing cooperation
PHASE 3: Implementing IMC
PHASE 4: Evaluating IMC
  • Step 14 - Conduct thorough and regular evaluations

(the text of Step 14 is drawn from the Union of Nova Scotia Municipalities, 2002)

IMC should be subject to thorough evaluations to assess if objectives are being achieved in the most efficient and effective way, and to propose corrective actions if appropriate. It is recommended that evaluations be conducted at least every two years. Evaluations should focus on these aspects:

Conceptual evaluation to assess how the overall cooperation/partnership has been working for the municipality. Answers to the following questions should be given:

  • Were the set objectives realistic and relevant, and have they been met to each partner’s satisfaction?
  • Are there aspects that did not meet each partner’s expectations?
  • What could have been done differently to improve the overall effectiveness of the cooperation?
  • What might be done at this point to improve efficiency and effectiveness?
  • What are lessons that may be drawn for the next cooperation?
  • Did the arrangement enhance the activities, programmes, services or products of each partner?

Financial evaluation to assess costs and benefits and the risk analysis. Answers should be given to the following questions:

  • Were there surprises that could have been more effectively and efficiently dealt with?
  • Did the cooperation meet the financial expectations?
  • Did the cooperation/partnership provide the expected benefits within the budget?
  • If there were budget overruns, identify why this occurred and how they could have been avoided.
  • Will each partner realize the expected return on their investment?

Administrative evaluation to review the project administration to ensure that it has been effectively managed. Answers should be given to the following questions:

  • Was the work plan accurate in view of the estimated timetable, budget and implementation, etc.?
  • Did each partner meet their obligations?
  • Were the control measures appropriate and sufficient?
  • Was the communication plan effective and were all participants satisfied with the information provided?
  • Have steps been taken to communicate and convey the know-how and practices that proved successful?

An optimization of the IMC organization should follow the evaluation. A positive evaluation could also lead to an incease in the number of services provided under IMC or to the evolution to another legal form.